User Accounts

• What is a Registration Code?
• How do I change my user name, password, or other account information?
• How do I create a new account?
• How do I recover my user name and/or password?

Getting Started

• What learning material is available from Immerse2Learn?
• The LearnHaasCNC.com website is not available.
• How do I find a school or training facility in my area that uses Immerse2Learn?
• I logged in, how do I get to My Immersive?

Immersive Emulator Applications

• Where do I download the Immersive Emulator Applications?
• What is the Immersive CNC Emulator and Machine Simulator?
• Do I need any special software to run Immersive Emulator applications?
• After updating my Immersive Emulator, the new version will not start.
• The application buttons for my Emulators do not appear on the web page.
• Norton Antivirus software is quarantining the CNC Emulator application.
• Does the CNC Emulator run in Windows Vista and Windows 7?
• My CNC Emulator crashes shortly after I click the application button.
• My browser is configured properly, but my Emulator will not start.
• How do I install the Immersive Emulator applications?
• What browser security settings are required to run Immersive Emulator applications?
• How do I launch Immersive Emulator applications?
• What type of computer do I need to run the CNC Emulator?
• I am unable to install my Immersive Emulator application.
• What Internet browsers may I use with Immersive Emulator applications?
• Does the CNC Emulator run in 64-bit operating systems?
• Do Immerse2learn applications support 64-bit Internet Explorer?
• After updating or installing an Immersive Emulator application, my other Immersive Emulators will not start.

Immersive Learning Environment

• Where do I download course files?
• What is the 'Class Manager'?
• Can I use my existing image and video files?
• How do I enroll in a class?
• My LearnHaasCNC shortcut does not work.
• What is the 'Course Manager'?
• I am unable to view videos or other media inside my browser.
• Can Immersive be used for testing?
• How do I view the course glossary?
• Can I create and deliver my own learning material?
• What is the 'Assessment Manager'?
• How do I view the course resources?